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Retourneren & Ruilen
Can I exchange my order for a different item?
Can I exchange my order for a different size (smaller or larger)?
I can’t open the return label or link — what should I do?
Who pays the shipping costs for returns?
Can I return my order if the original packaging is missing?
How can I return my package if the 14-day return period has expired?
How can I return my package?
Can I return multiple orders in one package?
Is it possible to exchange if my order is outside the 14-day return period?
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How can I return my package if the 14-day return period has expired?
Unfortunately, returns outside the 14-day return period are generally not accepted.
If you believe your situation qualifies for an exception, please contact our customer service. Make sure the item still meets our return conditions:
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Unworn and unwashed
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With all original labels attached
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In original condition
Please also include proof (such as photos of the item with labels and its condition) so we can properly evaluate your request.
Our team will carefully assess your situation and let you know if a return can still be accepted.
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