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What are the shipping costs? How long does delivery usually take? How can I track my shipment? Which shipping methods do you use? Which countries do you currently ship to? Do you offer international shipping?

Vragen over Bestellingen/Problemen

Website & Account

How can I track my shipment?

Once your order has been shipped, you will receive a Track & Trace link via email.

If you cannot find it:

Check your spam/junk mail folder
Verify that the email address used when placing the order is correct
If the link is still missing, contact us and we will resend it to you

Need some help?Contact us here

Frequently Asked Questions

How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.