Privacy and Cookie Policy

INTRODUCTION

When you visit our website, various data is collected about you and your use of the site. This gives us insight into, for example, the number of visitors, which pages are popular, the times of day the site is most visited, and the geographic locations from which our visitors come.

If you do not want data collected about you, you can refuse the use of analytical cookies at the bottom of this page. Below, we have specified which data we collect and for what purpose.

PUBLISHER

ENDU
info@enduclo.com

COOKIES

Our website uses "cookies" – text files stored on your computer, tablet, or mobile device. These cookies help us recognize your device, remember your preferences, generate statistics, and tailor content to your behavior.

Cookies cannot contain harmful files such as viruses. You can block or delete cookies at any time. Consult the instructions at thagaard.org/cookiehandtering.

You can change your cookie preferences at any time. See also the description of the data storage methods our cookies use.

DATA COLLECTION

Marketing

When you make a purchase from ENDU, you consent to receiving marketing materials via email. You can unsubscribe at any time using the unsubscribe link at the bottom of our emails or by contacting us using your email address.

Personal data

Personal data is any information that can be linked to you as an individual. We collect and process some of this data when you use our website, as well as when you order something through our webshop.

We collect and process the following data, among others:

• IP address

• Geographic location (country, region, or city

• Technical data from your device (such as operating system and browser type)

• Pages visited on our website

• Data you provide, such as your email address or address when placing an order

This data is only collected while you are on our website.

 

Comments and Contact Forms

When you leave a comment or fill out a contact form, we store the data you provide, along with your IP address and browser information. This data is used solely for contacting you and filtering spam.

Contact forms are not used for marketing purposes without your explicit consent. Data is only shared with third parties if it is relevant to your inquiry and you have given your consent.

Analysis tools

To improve our website, we use analysis tools that collect anonymous data. We use:

• Google Analytics

• Facebook Pixel

• TikTok Pixel

• Pinterest Pixel

You can opt out of this at any time. However, we appreciate it if you help us improve the website by allowing this.

DATA PROTECTION

We take the security of your data very seriously. Therefore, we have implemented technical and organizational measures to prevent data loss, unauthorized access, misuse, disclosure, or destruction.

Should a data breach occur, all registered users will be informed within 72 hours about the nature of the breach and the steps to be taken.

Our security measures include:

• Encrypted connections via SSL

• A continuously updated firewall with weekly security reports

DATA RETENTION PERIOD

• Information from contact forms is retained for up to one year so we can retrieve previous correspondence.

• Analytics data is retained indefinitely for long-term analysis purposes.

• Order information is retained in accordance with Dutch law (including tax regulations).

• Website administrators can access and modify the data in user profiles at any time.

DATA LEAK PROCEDURES

Our firewall detects potential data breaches and notifies us immediately of any suspicious activity. We also receive weekly reports of access attempts, allowing us to take preventative action. In the event of an actual breach, we follow a standard protocol, including notifying those involved within 72 hours.

YOUR RIGHTS

You have the right to:

• Access the data we hold about you

• Request a copy of your data

• Have your data deleted (except when we are legally required to retain it)

For access or removal, please contact us at: info@enduclo.com

CONTACT DETAILS

ENDU

Chamber of Commerce number: 97425184

Email: info@enduclo.com

Phone Number : +31620456640

Address: Boeimeerlaan 62b, Breda, 4819BH, Netherlands

Customer service is available Monday through Friday between 9:00 AM and 5:00 PM.