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Will I receive a confirmation once the refund has been processed? What is ENDU's refund policy? When can I expect my refund? Where is my refund? I returned my package today.

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Will I receive a confirmation once the refund has been processed?

Q: How do I return an item?

You can easily return your order via our return page

Yes, you will receive a notification once your refund has been processed.

Please note that the time it takes for the refund to appear in your account depends on your payment provider. After processing, it may take a few business days for the amount to show up in your bank account or through your payment method.

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Frequently Asked Questions

How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.

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Will I receive a confirmation once the refund has been processed?

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