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Can I still change my delivery address? My package hasn't been delivered yet — what happened? How can I get free shipping for my order? What is the delivery time?

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What is the delivery time?

Q: How do I return an item?

You can easily return your order via our return page

We aim to process all orders within 1 business day.

Orders placed before 11:00 PM are usually processed the same day and delivered (within the Netherlands) the next business day.

Expected delivery times:

Netherlands: next business day
Belgium: 1–2 business days
Germany: 2–3 business days
Europe: 3–8 business days

Please note that during busy periods, courier delays may occur, which are unfortunately beyond our control. We ask for your patience and understanding in such cases.

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Frequently Asked Questions

How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.

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What is the delivery time?

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