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Can I still cancel my order if it was placed 3–10 hours ago? Can I change my order to a different color/item? Can I change my order to a smaller/larger size? How can I cancel my order?

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Can I change my order to a different color/item?

Q: How do I return an item?

You can easily return your order via our return page

Orders are processed quickly, so changes are usually no longer possible once the order has been placed.

However, if no Track & Trace is available yet when you check your order, you can contact us by email with your order number and the desired changes (color/item). We will do our best to assist you before shipping.

If the order has already been shipped or handed over to the courier, changes are no longer possible. You can return the item and place a new order. In some cases, we may consider an exchange, provided the item meets our return conditions.

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How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.

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Can I change my order to a different color/item?

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