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Can I still cancel my order if it was placed 3–10 hours ago? Can I change my order to a different color/item? Can I change my order to a smaller/larger size? How can I cancel my order?

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Can I still cancel my order if it was placed 3–10 hours ago?

Q: How do I return an item?

You can easily return your order via our return page

We process orders very quickly, so cancellation within this timeframe is not guaranteed.

Contact us immediately after placing your order. If the order has already been processed or shipped, cancellation is no longer possible and you will need to return the item instead.

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Frequently Asked Questions

How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.

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Can I still cancel my order if it was placed 3–10 hours ago?

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