Veelgestelde vragen

What is the delivery time?

Q: How do I return an item?

You can easily return your order via our return page

We aim to process all orders within 1 business day.

Orders placed before 11:00 PM are usually processed the same day and delivered the next business day (within the Netherlands).

Expected delivery times:

Netherlands: next business day
Belgium: 1-2 business days
Germany: 2-3 business days
Europe: 3-8 business days

Please note that delays may occur with the courier service during busy periods. Unfortunately, this is beyond our control. We kindly ask for your patience and understanding in such cases.

Need some help?Contact us here

Frequently Asked Questions

How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.