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Retourneren & Ruilen

I can’t open the return label or link — what should I do?

We are happy to assist you further.

If you cannot open the return link or download the return label, we recommend the following:

Try opening the link in an incognito/private window.
Make sure you have a stable and fast internet connection.

If the problem persists, please contact ENDU customer service. We will resend the return label or provide you with a new label as soon as possible.

Need some help?Contact us here

Frequently Asked Questions

How do I return an item?

You can easily return your order via our return page

Shipping & Delivery Time

Orders placed before 11:00 p.m. are processed within 24 hours. Our shipping days are from Monday to Friday, so you receive your order at a time that suits you best.

Netherlands: Delivery the day after your order has been processed
Belgium: 1-2 working days

How do I know if my order has been confirmed?

After placing your order, you will receive a confirmation email with a tracking link to follow the shipment.

Change or cancel order after payment?

Sometimes we can still make changes. Please contact us as soon as possible via e-mail, chat, WhatsApp, or social media, so we can see what is possible.

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